Frequently Asked Questions
Everything you need to know about Lion Brand Yarn products, shipping, and more.
How long will it take for my yarn order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by destination and customs processing.
Can I return yarn if the color doesn't match my project?
Yes, we accept returns on unused and unopened yarn skeins in their original condition within 30 days of purchase. Please note that shipping costs for returns are the responsibility of the customer.
What does 'dye lot' mean and why is it important?
A dye lot is a number identifying yarn that was dyed in the same vat at the same time. To ensure color consistency throughout your project, we recommend purchasing enough yarn of the same dye lot at once.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I care for my finished knit or crochet items?
Care instructions vary by fiber content. Most of our acrylic yarns are machine washable and dryable, while wool blends may require hand washing. Always check the specific care symbols on the yarn label.
Do you offer wholesale pricing for professional crafters?
Currently, we sell directly to consumers through our website. For bulk orders or business inquiries, please contact our customer support team to discuss available volume discounts.